Major Accountabilities (Describe the 5-7 main results of this role to be achieved)

• Assist the Data & Analytics team with technical issues and support data infrastructure needs
• Collaborate with Business Analysts and other stakeholders to translate business requirements into technical specifications
• Collaborate closely with Data Scientists towards greater efficiency and functionality in data processes
• Design, build, test, and maintain optimal data platform architecture in either AWS or Snowflake with DD&IT (i.e. IT Dept.)
• Specifically, leverage Snowflake’s advanced capabilities to manage and optimize large-scale data warehousing and analytics.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources in partnership with DD&IT
• Apply data practices in the aspect of data quality, data security, and data governance

Key Performance Indicators (Indicate how performance for this role will be measured)

• Customer satisfaction evaluation
• Customer satisfaction rating / feedback by internal stakeholders (Business Franchise Head, relevant management members, and DD&IT members)
• Analytics projects resulting in better decision making or tangible actions
• Literacy improvement as well as culture to make fact & data-driven decision making

Background (State the required education, experience level, and competency profile)

Education:

• Bachelor’s degree and above in Analytics, Information Systems Management, Computer Science or related fields

Experience/Professional requirement:          

• Experience designing efficient, robust, and automated data pipelines and ETL workflows and developing cloud-based solutions using AWS, Snowflake, or other cloud providers in the pharmaceutical industry, marketing, etc.
• Experience with Snowflake is particularly important due to its advanced capabilities in handling large-scale data warehousing and analytics.
• Strong knowledge in at least one object-oriented/object function scripting languages such as Scala, Python, Java, C++ etc
• Strong knowledge of relational databases and familiarity with a variety of SQL and noSQL databases
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement
• Professional record demonstrating business impact; domain experience in areas such as pharmaceutical industry, customer analytics, CRM, and digital marketing will be beneficial
• Excellent documentation, communication and presentation skills, including the ability to explain and present the findings of technical work to non-expert audiences
• Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships
• Demonstrated experience in effectively leading and managing cross-functional teams to achieve project milestones and deliverables.
• Proven ability to foster a collaborative and motivated team environment, ensuring open communication and knowledge sharing among team members.
• Proven ability to collaborate effectively with global teams
• Previous track record of successfully delegating tasks, setting performance expectations, and providing constructive feedback to team members.
• Strong interpersonal skills with the ability to resolve conflicts, promote employee engagement, and maintain a positive work culture.
• Substantial leadership experience in guiding teams through complex projects, making critical decisions, and adapting to changing priorities.
• Proven ability to inspire and influence others towards achieving organizational goals, fostering a sense of ownership and dedication.
• Proven expertise in leading teams through organizational changes, demonstrating resilience and adaptability in the face of shifting priorities.

English Skill:

• Business level is required